Draft for review. Have these policies checked against your current agreements before the site goes live.
1. Introduction
Just Thynk ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard information obtained through our website (justthynk.com.au) and services, in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website or services, you consent to the practices described in this policy.
2. Information we collect
- Name and email address (submitted via contact or enquiry forms)
- Appointment and booking details (collected via Google Calendar Appointment Scheduling)
- Email marketing preferences and enquiry details (managed in our CRM, Go High Level)
- General website usage data (for example pages visited, time on site, browser type) collected via analytics tools
3. How we use your information
- Respond to your enquiries and service requests
- Schedule and manage discovery calls and appointments
- Send marketing communications, updates and promotional content, only where you have provided consent
- Improve our website, services and overall client experience
- Comply with our legal obligations
4. Third-party services
- Google Calendar, used for appointment scheduling. Subject to Google's Privacy Policy.
- Go High Level (LeadConnector), used for our CRM, enquiries and email marketing. Subject to HighLevel's Privacy Policy.
- Instagram and Facebook (Meta), our social media platforms. Subject to Meta's Data Policy.
We do not sell, trade or rent your personal information to third parties.
5. Data storage and security
Your personal information is stored securely and we take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification or disclosure. However, no method of transmission over the internet is completely secure.
6. Your rights
- Request access to the personal information we hold about you
- Request correction of inaccurate or outdated information
- Request that we delete your personal information (subject to legal obligations)
- Opt out of marketing communications at any time by clicking unsubscribe in any email or contacting us directly
7. Contact us
Email: tahlia@justthynk.com.au
Website: justthynk.com.au
We will respond to all privacy-related requests within a reasonable timeframe.