Draft for review. Have these policies checked against your current agreements before the site goes live.
1. Introduction
These Terms and Conditions ("Terms") govern your use of Just Thynk's website (justthynk.com.au) and the purchase of any services offered by Just Thynk, ABN [to be added] ("we", "us", "our"). By engaging our services or using our website, you agree to be bound by these Terms.
2. Services
Just Thynk provides performance marketing (Meta and Google ads), email marketing, organic social media management and content days. The scope, deliverables and timeline for each engagement are set out in a separate proposal or service agreement provided before work begins.
3. Payment terms
- Retainer fees are invoiced and payable monthly in advance.
- One-off projects, builds and content days are paid in full on acceptance of the proposal.
- All fees are in Australian dollars and exclude GST unless stated.
- Invoices must be paid by the due date. Late payment may result in services being paused until the outstanding amount is settled.
4. Minimum term
All retainer agreements have a minimum term of three (3) months. This gives strategy enough time to take effect and produce measurable results. After the minimum term, the agreement continues month to month until either party gives written notice under clause 5.
5. Cancellation and notice
After the three-month minimum term, either party may cancel by giving at least thirty (30) days' written notice by email to tahlia@justthynk.com.au. Cancellation during the minimum term is not permitted except in the case of a material breach by Just Thynk.
6. Intellectual property
All content, strategies, frameworks and deliverables created by Just Thynk remain our intellectual property until full payment has been received, at which point ownership transfers to the client as set out in the relevant agreement.
Just Thynk may showcase completed work in its portfolio and marketing unless the client asks otherwise in writing.
7. Client responsibilities
Clients are responsible for timely feedback, approvals, access to necessary accounts and assets, and any materials required to deliver the agreed services. Advertising spend is paid by the client directly to the ad platforms. Delays caused by the client may affect timelines and deliverables.
8. Limitation of liability
To the fullest extent permitted by Australian law, Just Thynk's liability for any claim arising from our services is limited to the total fees paid by the client in the preceding month. Just Thynk is not liable for indirect, incidental or consequential losses.
9. Governing law
These Terms are governed by the laws of Queensland, Australia. Any disputes are subject to the exclusive jurisdiction of the courts of Queensland.
10. Changes to these Terms
We may update these Terms at any time. Changes will be posted on our website and take effect from the date of publication.